If a project you created does not successfully open, first check out the following:

  • Verify that the project has finalized its creation
  • Verify that the project you aim to open has not been erased.
  • Verify that the project created has less than 60k rows as your computer's RAM memory might not be sufficiently powerful to open your project.

The following steps can help you solve errors causing problems to open projects in Graphext.

0.- Verify that your browser is up to date.
1.-  Delete cache from your browser. , restart your browser and try to open a Project in Graphext. If this fails proceed to step 2.
2.-  Open graphext project in incognito mode. If this fails proceed to step 3.
3.-  Re-start your computer and try to open a Graphext project again.
4.-  If all the above fails talk to Graphext support to verify that everything is okey.


Different plugins can interfere with the correct functionality of Graphext. We have already discovered that the following plugins may cause some issues when using graphext:

  • Ublock
  • Several adblockers
  • Tell uf if we notice issues with more...

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